Job Description: Communications and Program Associate (Full-Time)
Location: Delmar, NY (On-site primarily / some occasional remote work possible)
Reports to: President, Bethlehem Chamber of Commerce
Schedule: 40 hours/week
Start Date: Mid-June 2025
Compensation Range: $42,000 - $45,000 (Commensurate with experience)
Position Summary
The Bethlehem Chamber of Commerce seeks a dynamic, organized, and tech-savvy Communications and Program Associate to join our team full-time. This role supports the Chamber’s mission of promoting local businesses and economic vitality through effective communication, member services, operational and strategic support, and event programming. As a collaborative team member, you will lead specific areas of the Chamber’s operations while providing support across functions. Shared operational knowledge among staff ensures seamless service delivery to our members and the broader community.
Primary Responsibilities
Communications (40%)
Location: Delmar, NY (On-site primarily / some occasional remote work possible)
Reports to: President, Bethlehem Chamber of Commerce
Schedule: 40 hours/week
Start Date: Mid-June 2025
Compensation Range: $42,000 - $45,000 (Commensurate with experience)
Position Summary
The Bethlehem Chamber of Commerce seeks a dynamic, organized, and tech-savvy Communications and Program Associate to join our team full-time. This role supports the Chamber’s mission of promoting local businesses and economic vitality through effective communication, member services, operational and strategic support, and event programming. As a collaborative team member, you will lead specific areas of the Chamber’s operations while providing support across functions. Shared operational knowledge among staff ensures seamless service delivery to our members and the broader community.
Primary Responsibilities
Communications (40%)
- Manage all internal and external communications, including weekly newsletters, press releases, email marketing, and member announcements.
- Oversee social media strategy, content creation, and daily engagement across platforms (Facebook, Instagram, LinkedIn, etc.).
- Maintain and update the Chamber website, ensuring accuracy and timely posting of events, news, and resources.
- Develop marketing materials and media kits using basic graphic design tools (e.g., Canva).
- Welcome members and potential members in the office.
- Plan, promote, and execute Chamber events (e.g., ribbon cuttings, business expos, networking mixers, annual awards).
- Coordinate logistics, vendors, communications, and on-site support for events.
- Support the development of new programs focused on small business growth, workforce development, and community engagement.
- Track event performance and member feedback for continuous improvement.
- Serve as a primary point of contact for Chamber members and prospective members.
- Assist with onboarding new members, gathering information, and connecting them to resources.
- Identify opportunities to improve member experience and engagement through surveys, meetings, and regular follow-up.
- Receive and record member payments.
- Assist the Chamber Team with tracking KPIs and generating board reports.
- Contribute to strategic planning discussions and special initiatives (e.g., DEI, local business campaigns).
- Help maintain an organized database (CRM) and filing system for member records, correspondence, and project tracking.
- Bachelor’s degree or equivalent experience in communications, marketing, public relations, or related field.
- 2+ years of experience in communications, event coordination, or nonprofit/business support roles.
- Strong writing, editing, and verbal communication skills.
- Experience with social media platforms, Microsoft Office, Canva (or similar), Constant Contact (or similar), and basic CRM and CMS systems.
- Highly organized, self-motivated, and able to manage multiple projects independently.
- Ownership of a car and the ability to attend an occasional early morning, evening, or weekend event.
- Familiarity with the Bethlehem, NY, community and businesses.
- Experience with nonprofit organizations, chambers of commerce, or business associations.
- Basic design/video editing skills or willingness to learn.
- Paid time off and holidays
- Flexible / Remote work schedule options
- Health and/or retirement benefits (depending on funding and experience)
